Thursday, April 15, 2010

Xbox conclusion

There were a couple of startling developments in the life of X box over the last week.

Caleb recieved 4 emails within 3 days detailing...something. You see, Caleb's verbal Japanese is a bit better than his written Japanese. This fact makes gobs of sense when one takes Kanji into account. Kanji are those little symbols with about a million minuscule lines. There are thousands of them and most have more than one reading... Speaking of Kanji, that might have to be theme of next weeks post. Unfortunately the emails Microsoft sent him were veritable walls of Kanji, so we had no clue what they said.

These emails were starting to make us worry that the worst had happened to our poor beloved X Box. ( Shanghaied by pirates for example).

Yesterday, Caleb decided to show the emails to a Japanese coworker in order to get a translation. Meanwhile, at about one o'clock in the afternoon, Stephanie (0ur neighbor) was riding by our houses on her way to the board of education when she was stopped by a man with a big delivery truck. The big delivery truck was blocking our very little road and holding up traffic.

Here is a transcription of the event as told to me by Stephanie:

Delivery man://Gestures to Claire's house// Okusan? (Wife?)

Stephanie: No. That's Claire's house.

Delivery man: Okusan?

Stephanie: No

Delivery man: //Starts to leave//

Stephanie: //Realization dawns// Matte! Matte! Tomodachi! Tomodachi! (Wait! Wait. We're friends!)



So Stephanie collected our X box for us and kept it safe. Perhaps I should have labled this post "Stephanie saves the X box as well". For all we know, that delivery man's next stop was to drop off all unclaimed X boxes at pirate's cove.

I'd like to take one moment aside to talk about Japanese customer service.
Our Xbox was picked up from our door, and was delivered (with a little bit of confusion) within a weeks time. The X box functions perfectly again, and it still plays American Games. They accepted our American warranty , and so the total cost to us was a grand total of 0 Yen.

Here's the kicker. Here's the detail that pushes this whole thing over the edge. Included with our repaired X box was a card for 1 month of X box live (The service that allows you to play games online with other people). I suppose this was supposed to make up for the one week of service we missed due to the repairs.

I love Japan, man. I really do.


2 comments:

  1. I love it when things work out like that! What are your gamer tags? I don't have Xbox live, but Kurtis (the bf) does as well as my brothers, so I can bum theirs. One of these days when I have a regular Xbox I will prob break down and by a year of Xbox live. Hope you two are well! :)

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  2. Our tag is rerakkuma . (Caleb picked it out). Send us a friend request! We'll shoot zombies together.

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